- What is the Student Record Proxy Access System?
- How does my student provide me with access to his or her records?
- How do I access the Student Record Proxy Access System?
- My student has granted me Student Record Proxy Access, but I can't see any information?
- How long will I have Student Record Proxy Access?
- I forgot my PIN/password. How can I find out what it is or how do I reset it?
- How do I change my PIN/Password?
What is the Student Record Proxy Access System?
The student Record Proxy Access System is where your student will go to grant their parent or guardian access to their student records. This individual is a proxy. The different types of access that can be granted are below:
Account Related Information
Gold Plus Balance
How does my student provide me with access to his or her records?
Your student will need to give you access to the Student Record Proxy Access system. Instructions for granting access can be found here.
How do I access the Student Record Proxy Access System?
Before you can access the system, your student needs to give you access. When the student gives you access, you will receive an email with instructions on how to initially log on to the student record proxy access system.
After the initial login, you can go to go.lehigh.edu/parentproxyaccess to get into the system. If you have not received an email then reach out to your student and have them resend the email.
My student has granted me Student Record Proxy Access, but I can't see any information?
If you do not see your student’s information, the first step is to contact your student. Your student has granted you access, but needs to designate what secure information you have access to view. It is possible that your child has not authorized access to some secure areas. Students can grant access to the following secure areas: Accounts Receivable, Account Holds, Address, Financial Aid, Schedule, Transcripts. (To view all of the specific areas, please refer to “What is the Student Record Proxy Access System”)
If your student has authorized your access, it should appear almost immediately. If your student has granted access and you are still unable to view secure information, you may contact LTS - Help Desk (610-758-HELP) to troubleshoot.
Be aware that students can grant or remove access at any time.
How long will I have Student Record Proxy Access?
You will retain student record proxy access as long as your student set you up for. Each student adds a start and end date of your access.
I forgot my PIN/password. How can I find out what it is or how do I reset it?
If you forgot your login information you can ask your student to reset your PIN/password.
How do I change my PIN/Password?
When you are logged into your account, on the Profile page, there is an option to “Click here to change your PIN.